DOWNLOAD THE NUSUK APP FROM YOUR APP STORE FOR PERMITS TO ACCESS RAWDAH, THE PROPHET'S MOSQUE, AND OTHER AREAS.
TRANSPORTATION IS PROVIDED FOR GROUPS OF 10 OR MORE. THE AGENCY WILL TRY TO GROUP YOU WITH OTHERS; IF NOT, YOU WILL NEED TO ARRANGE YOUR OWN TRANSPORTATION.
THE PACKAGE IS NON-REFUNDABLE UNDER ANY CIRCUMSTANCES.
STAY IN MADINAH IS LIMITED TO 4 DAYS. CHECK-IN IS AT 4:00 PM AND CHECK-OUT AT 12:00 PM. EARLY ARRIVALS MAY NEED TO WAIT FOR AVAILABILITY, ESPECIALLY DURING PEAK SEASON.
THE HOTEL IS SUBJECT TO AVAILABILITY; THE AGENCY WILL PROVIDE ALTERNATIVE HOTELS IF IT'S UNAVAILABLE WITHOUT PRIOR NOTICE.
THE AGENCY WILL STRIVE TO PROVIDE THE STATED SERVICES BUT IS NOT LIABLE FOR CIRCUMSTANCES BEYOND ITS CONTROL.